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The Lufthansa Flying Lab – LH424 Munich to Boston (Premium Economy)

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The Lufthansa Flying Lab – LH424 Munich to Boston (Premium Financial system)

Flying Lab TR Header

On this journey

LH424 Munich to Boston Logan Worldwide Airport
Lufthansa, Airbus A350-900, Seat 12E – Premium Financial system
4568 Award Miles, 5762 Standing miles

I headed down the jetway, with some delay throughout boarding. That was nice – as I acquired some lovely views of the ready Airbus A350.

One aspect of an A350

I feel there are a number of secret and never-so-secret admirers of this sharklet.

Rolls Royce Trent XWB.

And in some ways, the A350 has taken over the A330 for me as my most popular plane due to the decrease cabin strain, and the very fact you don’t really feel squeezed in Financial system Class (in contrast to the Boeing 787).

However as we speak, I might be in Premium Financial system Class and sat subsequent to John. I might swear that Lufthansa had greater than a hand in seat shifting me…

So the seat. It’s by ZIM Flugsits of Germany. In a Lufthansa Airbus A350-900, these are specified by a 2-three-2 formation. And I’m going to be nasty – they’re not probably the most properly-designed seats on the market.

The center seat


Why? When it takes two writers 30 minutes to find the USB and energy sockets on the seat – there’s an issue. Sure, while have been within the bulkhead row, issues are configured slightly in another way – like smaller IFE screens, and gear positioned in another way.

Professional-tip It’s within the armrest. Which is a superb design. Energy is so low down, you’ll be doing all of your greatest contortion impressions.

When it comes to legroom, there was an inexpensive about – however this comes on the expense of the having gadgets on the ground throughout take=off and touchdown – one thing I truly needed this time, as I needed the laptop computer to write and watch the flying lab with.

At seat was an amenity package that converts right into a bag. Contained in the package is all of the anticipated gadgets

And a welcome drink

Menus have been handed out too.

As for a window view … this was my window view.


These of you with eager eyes will discover the odd quantity of cabling that isn’t precisely commonplace on the aircraft. Certainly, the aircraft can be fitted with two Wi-Fi methods, the usual FlyNet and the Flying Lab powered by Lufthansa Techniques BoardConnect system, in addition to a broadcasting and mixing deck system.

That isn’t within the spec…

However extra on that in a bit.

Security first.

With the aircraft extra in a celebration temper, presenters and employees have been going up and down the aircraft to prep for departure. Definitely, I’m unsure the crew have been ready for the quantity of disruption to regular service can be happening to the flight.

With everybody settling down, our aircraft ready for departure and the security video performed. I might touch upon it – besides I couldn’t see it – as no display was positioned on the center bulkhead.

What’s it I stated earlier… particulars matter!

The video performed (and me watching it by means of the sight divider between enterprise and premium financial system, LH424 pushed again, and begun a brief taxi to the runway.

With a quiet roar, the dual Rolls Royce Trent XWB’s got here to life to raise LH424 off the bottom and into the air.

With LH424 within the air, It was time to examine the IFE system. This technique is a variant of the Panasonic ex3 system that may be a fairly strong platform to watch and luxuriate in content material on.

Besides the content material choice was… eclectic That’s the well mannered model. The curation behind it wasn’t notably organised or robust, with some hit films, some German content material, and a weak comedy portfolio.

So, not a portfolio tuned to my tastes, to say the least.

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Lufthansa IFE system

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Shiny on prime.

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Not the strongest choice

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LiveTV choices too

Reside digital camera views too

Headphones have been handed out too.  And the time period “Yes… Well… Why?” comes to thoughts.

I fear some days with basic headphones like this.

A scorching towel service adopted (paper tower), and the drinks and blue package deal tacky snacks.

Cheezy issues.

Vodka and cola.

At the very least the FlyNet Wi-Fi System labored a deal with on LH424. The system is a Panasonic Ku system – with connectivity obtainable from 10,000ft to just about to 10,000ft on respectable. Pricing is cheap – not extreme, and in addition – no seen knowledge caps, cut up into:

  • A Chat plan for $10
  • 1 Hour searching for $10
  • four Hours shopping for $15.50
  • Full flight for $19.

You may pay in Euros, US Dollars, Chinese language Yen or Miles and Extra Miles relying what foreign money you need to use.

The type of excessive speeds I anticipate from a Panasonic Ku connection.

In the long run – I went for a basic in leisure phrases…. 2001: A Area Odyssey.

Additionally Sprach Zarathustra

Ahh. A Pan American Area aircraft.

Do do do… do do do do do…

There was additionally a scorching towel service.

It is perhaps paper – however good to see.

A dinner service then adopted, with a selection of pasta or Swiss fashion beef. I went for the meat.


The sealed tray

Premium Financial system particulars – metallic flatware

Hmm…  Zürich type beef you say.

Not a nasty tray – however you’ll discover my drinks glass is empty. And it appears every set of the crew thought I had a drink. And I want this solely occurred as soon as.

What did I say about consideration to element? It took one other drinks cross to get the glass crammed.


With the meal service cleared down, it was time for the Flying Lab. John, Mary-Ann and myself have been cleared to go into the rear enterprise class cabin – which had been reworked into a mix of a studio, a mixing system and a presentation space. Very totally different from the standard enterprise class cabin (with nearly all of “paid” Enterprise class passengers within the entrance cabin, eschewed away).

With the cabin all arrange, the press have been invited to keep in enterprise class for the shows.

The Lab is open!

And sure – there’s a video. Play “Spot the Writer” and win Kudos!

The studio finish of the lab

Mixing utilizing a Mac

Background – the BoardConnect system warming up to broadcast.  Foreground – My laptop computer ready.

The Flying Lab in motion.

I’ll cowl them with slightly little bit of floor element

Olivier Krueger, LH Techniques (Left) and Joe Chief, APEX (proper) kicking off the lab.

Anaïs Marzo of Airbus was first masking its Airspace by Airbus idea. I’ve talked about it on this weblog a number of occasions, nevertheless it was good to see a few of the sensible purposes in it (for instance – the flat flooring in an A350 cabin and the way it’s achieved, and the way Airpsace is displaying up not simply in extensive-physique plane, however in slender-physique ones too)

Daniel Schultz of T-Cellular was subsequent speaking about connectivity and  the drive of customers wanting to be related, with concentrate on its partnership with Inmarsat and it’s European Aviation Community – as nicely a the trail to 5G communication applied sciences

Klaus Steinmeyer of Recaro talked about elevating the passenger seat to the subsequent degree,  specializing in each the airline demand in addition to the passenger expectation – and the way to obtain this by way of digitisation, customisation and Well being & Health parts, and the way it’s iStar seating idea may help.


iStar is definitely very fascinating – because it places intelligence within the seat when it comes to figuring out the seat place, security standing, if the life vest has been tampered with (permitting for cabin administration). It can be used as a upkeep device to determine gadgets that want changing or upkeep work carried out to it.

iStar in Motion at Plane Interiors Expo – Picture, Financial system Class and Past

Cabin flexibility was touched on too, in addition to the idea of passenger area, and a few ideas on how area could possibly be used higher.

I’ve had a fiddle with this idea that permits airways to delete rows as operationally wanted to improve area within the cabin.

3D area utilization… the subsequent step ahead? Perhaps!

Anish Chand of Star Alliance talked concerning the passenger journey, the touchpoints in addition to the likelihood to personalise the journey (or tailor it) to the client necessities. In addition to concerning the info aspect that may drive this, it additionally coated the privateness and may airways afford to keep nonetheless on this area – or innovate.

The idea

Placing the client within the centre.

Andrew Mohr of Panasonic moved into the biometric touchpoints that we will use and which might be turning into prevalent (one want solely take a look at the variety of units that use both a facial recognition or fingerprint recognition), and the place biometrics are getting used (and nowadays, safety is turning into the least used factor). With the rising use of it in terminals and within the journey expertise, with an expectation that biometrics will begin to attain the seat inside 5 years.

Dr. Achim Leder of JetLite confirmed off its analysis into lighting and the way lighting impacts the passenger within the cabin (in addition to demonstrating lighting in-cabin), and the way its lighting works (in addition to the deployment aboard Lufthansa’s A350 and Boeing 747-Eight fleet

Jetlite in Motion

Lastly, Juha Jarvinen of Finnair mentioned the influence of the Asian traveller on the In-Flight Passenger expertise, and what modifications want to be made or adjusted to enhance the expertise for the client, and the way the airline tailored.


With the shows over there have been in fact celebrations.


Least of all from the presenters, but in addition the press who might meet up with the contacts and presenters.

Nevertheless, turbulence got here into play, so we retired again to the financial system cabin. And with me and the telephone drained out, I crashed out for an hour or so. Others did different issues, however it was good to crash after a interval (and sure, I had 2001 enjoying within the background. It falls into movies that I can go to sleep to.

USS Discovery. Operated by Lufthansa  😉

With the flight closing in on Boston, the  lights got here up – indicating the readiness of the second service.

Get up individuals!

US Customs Types have been handed out.

Paperwork. Pleasure.

Water water all over the place.

And oh pricey.

I by no means thought I’d say this – however I might have most popular a Monty’s Scorching Field, an AA type Pizza This… was… laughable. A little bit of cheese, gherkin, meat and a cherry tomato, served with a pretzel roll and fruit.

And it didn’t assist the crew missed me once more when it got here to the drinks service. Till John kindly prompted them to a little bit of embarrassment on the crew aspect.

Keep in mind what I additionally stated about dangerous seat design? I had a glass of cola on the cocktail desk making an attempt to keep awake sufficient to get via the USA. Alas, when John tried to shut the tray desk – the drink determined it will look quite a bit higher on me than in a glass.


A scorching towel service adopted once more – and the hand out of arrival chocolate wafers. In conventional colors.

Properly, I might wipe myself clear I suppose.


LH424’s flight path

LH424 taking its time….

With the aircraft being ready for touchdown, headphones have been collected, and the IFE system was put away. What an exquisite method to spend greater than forty minutes. I say greater than 40 minutes for a easy purpose – ATC was taking us the great distance into Boston, looping up, down and round till Boston had a slot for us.

I do love these interactive overhead panels.

No less than the Panasonic Ku system held up – so I might watch some Youtube movies in peace.

The Ukulele Orchestra of Nice Britain. Singing “Teenage Dirtbag“.

By the point we had lined up for arrival, we have been a very good 30 minutes down.

A minimum of the window views are acceptable – even should you’re caught within the center seat

Watching row down too. 

Touchdown in Boston was a fairly fast affair, with LH424 making mild work of the touchdown.

With the Airbus A350 down safely, the aircraft begun the brief taxi to the gate .

Pulling into Gate E10, the engines shut down – their job carried out, and the passengers launched. I stated by “see you later” to those that I had met – as we might be getting into all totally different instructions on touchdown.


I gathered my gadgets (or what I assumed was all my gadgets), and headed off the aircraft

I thanked the crew and headed off LH424 into Boston Airport.


The Flying Lab is a superb idea. There are various concepts and ideas on the earth – that someday want rather a lot higher rationalization or publicity. Combining the Aviation Business and the Suppliers, while presenting info in a format that’s accessible to all makes a Flying Lab like this indispensable.

The Flight itself – While the seat isn’t the perfect – it did the job. Nevertheless, the larger drawback is the smooth touches seemingly not seen in Lufthansa Premium Financial system. There appears to be a scarcity of consideration to element (with crew forgetting drinks twice), and the provisioned catering… I’ve had higher in Premium Financial system experiences.  Perhaps with the Flying Lab aboard, the crew of LH424 had their minds elsewhere.

FULL DISCLOSURE: Recaro Plane Seating kindly invited Financial system Class and Past, as a visitor on the Lufthansa Flying Lab, in addition to paying for the flights as a part of this.  

Financial system Class and Past attended Apex Expo and Plane Interiors Expo North America’s as a media delegate

All opinions and ideas are the writer’s personal, and aren’t directed by Recaro Plane Methods, Lufthansa Techniques, APEX or Plane Interiors Expo.

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