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Review: Crowne Plaza Changi Airport

Review: Crowne Plaza Changi Airport
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Assessment: Crowne Plaza Changi Airport
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I had fairly an extended daytime layover in Singapore, as I used to be arriving in Singapore at round 7AM and departing shortly after midnight. Since I used to be up all night time on most of those flights I made a decision to get a day room at a lodge so I might relaxation up.

Singapore Changi is among the greatest airports on the earth, and prior to now I’ve written concerning the airside transit inns, which I’ve used for layovers.

Nevertheless, for this journey I actually needed to attempt one thing new. So I booked a day room at the Crowne Plaza Changi, which is usually considered one of many higher airport resorts on the planet.

The lodge sells day rooms on the price of 180SGD++, and that will get you an eight hour block, which I scheduled for 9AM till 5PM.

The Crowne Plaza is situated landside (earlier than safety) in Terminal three.

My flight was arriving at Terminal 2, so I made a decision to clear immigration there, after which head to Terminal three, although I might have executed it the opposite method round and made an airside switch to Terminal three after which cleared immigration there.

Whereas immigration at Changi is often painless, I needed to wait almost 30 minutes to clear, which was the longest I’ve ever waited. I ended up arriving on the Crowne Plaza at round 8AM.

Crowne Plaza Changi Airport entrance

The lodge has a very quirky design that nearly jogs my memory of a branded Disney resort, or one thing. It’s futuristic and has differing themes all through the lodge.


Crowne Plaza Changi Airport entrance

Contained in the foyer was loads of seating, although I consider a part of it was at a restaurant (I didn’t take a look at any of the meals and beverage retailers whereas right here, since I used to be consuming sufficient on planes).


Crowne Plaza Changi Airport foyer


Crowne Plaza Changi Airport foyer

There was no wait at reception, and I used to be knowledgeable that they didn’t but have any rooms prepared, however that a room must be prepared inside about 30 minutes. That didn’t hassle me, since I used to be early. So I simply had a seat within the foyer and obtained some work executed.


Crowne Plaza Changi Airport foyer

I then returned at round 9AM (although they advised me I might return at eight:30AM), and was advised that a room was prepared, although it had two beds slightly than one king mattress.

That didn’t massively hassle me, or something, however I had reserved a room with only one king mattress, and the affiliate wasn’t apologetic about it, however somewhat simply acted confused about why I cared. She stated it might be midday earlier than a king room was obtainable.

With a key in hand I headed in the direction of my room. The elevators are proper across the nook from reception.


Crowne Plaza Changi Airport elevators

I used to be assigned room 922, situated on the lodge’s prime flooring. The lodge has uncovered hallways, which appears to me like an odd selection. Sure, the lodge appears kind of tropical, however Singapore can also be ridiculously humid, so it’s not that enjoyable transitioning between air con and outside and air con once more.


Crowne Plaza Changi Airport hallway

However I’ve to provide the lodge credit score for the quirky design.


Crowne Plaza Changi Airport design

I used to be assigned what I consider is an ordinary room with two beds, and it was very nice. The room featured an entryway with the toilet to the correct and a closet to the left.


Crowne Plaza Changi Airport room entryway

I liked the carpets and the lighting.


Crowne Plaza Changi Airport room

Along with chairs by the foot of the mattress, there was an extended bench reverse it by the wall-mounted TV.


Crowne Plaza Changi Airport room

Alongside the far finish of the room was a desk with a rolling chair.


Crowne Plaza Changi Airport desk space

There was a glass partition separating the toilet from the bed room, although there was a curtain that could possibly be lowered for privateness if touring with somebody.


Crowne Plaza Changi Airport room

Inside the doorway and to the left was a espresso machine, kettle, bottled water, and minibar.


Crowne Plaza Changi Airport espresso machine


Crowne Plaza Changi Airport minibar

One of many cool options of the lodge is that every room will get a smartphone you need to use throughout your keep. Earlier than I had worldwide knowledge this can be a function I actually favored, although I’m stunned an airport lodge would make investments on this (since I discover that is most helpful for a metropolis lodge the place you need to discover, quite than an airport lodge, the place most individuals are simply shortly overnighting).


Crowne Plaza Changi Airport smartphone

Sadly my room didn’t have a lot in the best way of views.


Crowne Plaza Changi Airport view

This lodge is understood for unimaginable views, although just some rooms have these views, sadly. Under is an image I snagged of the views from one of many uncovered hallways of the lodge. As an aviation geek I’d splurge on a view room the subsequent time I keep right here, as a result of these are some unbeatable aviation geek views.


Crowne Plaza Changi Airport view

The toilet was a very good measurement, and featured a sink, walk-in bathe, rest room, and bathtub.


Crowne Plaza Changi Airport toilet


Crowne Plaza Changi Airport bathe & rest room


Crowne Plaza Changi Airport bathtub

The toiletries offered have been fairly respectable.


Crowne Plaza Changi Airport toiletries

I attempted to sleep shortly after attending to my room, however for no matter purpose couldn’t sleep, which sucked. I struggled to go to sleep, after which issues solely acquired worse once I stored eager about how I had to take a look at in a couple of hours. I’m not good at sleeping beneath strain!

I ended up sleeping from about midday till 4PM, after which awoke however was nonetheless drained.

I made a decision to increase my keep, since I wanted to take a look at an hour later. I used my anniversary free night time certificates on the IHG® Rewards Membership Premier Credit score Card to guide an evening there, so I might keep on the lodge till my flight was departing.

On reflection I ought to have in all probability simply booked an evening there and seen how early they might have checked me in, although I didn’t probably need to have to attend till the afternoon to check-in after taking a number of in a single day flights. So yeah, not ideally deliberate, however no matter.

I headed again to the entrance desk, and checked out of the room that I had, after which checked into one other room. I requested this time if I might have a room with a view of the airport, however was advised that was a better room class, and whilst an IHG Platinum member I wasn’t eligible for that (which exhibits how nugatory IHG standing is).

On the plus aspect, this time I received to expertise a special sort of room. It was additionally a regular room, however within the new wing.

My interactions with the lodge employees right here have been fairly damaging. Often I don’t have a lot to say at an airport or metropolis lodge since my interactions are restricted, however it took the woman at reception over 20 minutes to examine me out after which examine me again in, and she or he wasn’t pleasant both.

Moreover, I had been assigned a room within the new wing, however she didn’t clarify this to me. This requires going to a totally separate a part of the lodge that I didn’t even know existed.

Since I didn’t know that, I first headed to the third flooring (the place I assumed my room was situated), walked round like an fool for 5 minutes, after which went again downstairs to ask the place my room was. Solely then was it correctly defined.

To succeed in the brand new wing you need to take the escalator up a degree, stroll down an extended hallway, then enter your keycard to open a sliding glass door, after which stroll down one other hallway. It’s actually fairly a haul.


Crowne Plaza Changi Airport walkway to new wing


Crowne Plaza Changi Airport new wing

Whereas the remainder of the lodge has uncovered hallways, this a part of the lodge has inside hallways, which I most popular.


Crowne Plaza Changi Airport hallway

I used to be pleasantly stunned to seek out that this room had utterly totally different decor. The opposite room had nice decor as nicely, however this one was even nicer, for my part.

The room featured a desk proper by the door, a king measurement mattress in the midst of the room, after which a sofa on the far finish of the room.

Crowne Plaza Changi Airport room


Crowne Plaza Changi Airport room


Crowne Plaza Changi Airport room

Then there have been sliding doorways main into the toilet. The toilet featured a soaking tub, a walk-in bathe, a rest room, and a sink.


Crowne Plaza Changi Airport rest room

This room additionally didn’t function something in the best way of views, and confronted an outdoor roadway.

At this level I made a decision to take a look at a few of the lodge’s options. There’s a pool on the third flooring, which is widespread with vacationers. Whereas the pool was open, the deck was beneath development.


Crowne Plaza Changi Airport pool


Crowne Plaza Changi Airport pool

The third flooring can also be the place the fitness center was situated, which is open 24/7.


Crowne Plaza Changi Airport fitness center


Crowne Plaza Changi Airport health club

Now let’s get to probably the most ridiculous a part of the keep. I made a decision to get a therapeutic massage within the lodge’s spa, which is situated on the third flooring. I used to be feeling achy after a lot flying, so figured a therapeutic massage would assist.


Crowne Plaza Changi Airport spa

The spa menu learn as follows:

Let me begin by saying that the “auntie” (as they’d name her in Singapore) appeared to be very properly intentioned, however that is merely not the way you run a spa. The remedy additionally wasn’t low cost, as I had the “Travelers Relief” therapeutic massage for 160SGD.

The place can we even start?

  • She was the one one working, as there was no receptionist. That’s positive as such, however the issue is that when individuals would stroll in she’d cease the therapeutic massage to go speak to them, or worse, yell from the room at them. If I’m getting an affordable therapeutic massage on the streets someplace that’s high quality, however I anticipate higher in an actual spa.
  • The therapeutic massage lasted 65 minutes somewhat than the marketed 75 minutes
  • The second I took off my garments and laid down on the desk, she tapped me on the shoulder and stated “this foot cream is very good. You want to buy 20 dollar or 57 dollar foot cream?” I stated “that’s alright,” and she or he stated “no, it’s very good, you should have it, it will provide you with relief and is good when traveling.” So I advised her the 20 greenback one, considering then when the therapeutic massage was achieved I’d inform her I didn’t need it. Because it turned out, she used virtually your complete bottle in the course of the remedy, so I assume the therapeutic massage doesn’t even include cream!
  • She used gloves for your complete therapeutic massage, which, like, I’m all for being hygienic, however that simply creates a very uncomfortable feeling that I can solely described as feeling like leathery palms.
  • When the remedy was accomplished she gave me the invoice to signal, and pointed beneath the full and stated “you write something for me there.”

The therapeutic massage itself was truly fairly good, however I used to be actually postpone by every part else concerning the expertise. I didn’t truly find yourself complaining, since she was pleasant and there wasn’t any supervisor (or anybody else) to complain to. There have been additionally indicators within the spa saying the spa was run by a 3rd get together.

Crowne Plaza Changi spa

Crowne Plaza Changi backside line

I don’t assume I’d return to the Crowne Plaza Changi. On the plus aspect, the lodge itself is gorgeous. The rooms are really among the many most nicest airport lodge rooms I’ve ever seen.

Nevertheless, nearly every little thing else concerning the expertise dissatisfied me. The service on the entrance desk was sluggish and unfriendly. The therapeutic massage expertise was terrible. You additionally need to clear immigration to go to this lodge.

Sooner or later I’d keep at one of many airside transit lodges if I had a fast layover and simply needed to relaxation my head, whereas I’d head into the town if I had an extended layover, since Singapore has a lot of nice inns.

For those who’ve stayed on the Crowne Plaza Changi, what was your expertise like? Hopefully higher than mine!

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